St Andrew’s Hospital

With the Supply Manager spending considerable time sourcing products and consumables and the IT Manager spending too much time resolving issues, St Andrew’s Hospital knew that there had to be a better solution. Although they had 30 devices, there was no real procurement strategy which resulted in a fleet of various brands from different suppliers. The unpredictable costs due to device upgrades, consumables and serving was also causing a budgeting nightmare.


Think Office Technology tailored a Manage Print Solution that supplied St Andrew’s with 30 new devices without any upfront costs. Now they have only two brands represented (Konica Minolta and Lexmark) and everything is serviced and supported by one supplier.


Everyone’s issues have disappeared. The Supply department are able to accurately budget for devices and saving time running around sourcing replacement devices. They are now able to oncharge printing costs to private tenants because the costs per page are known. The IT department are not having to deal with the issues caused by the previous devices and have one port of call for servicing.


“The best after sales service available.”